Orders are processed quickly, so we are unable to modify or cancel them once they are placed. Please ensure your order details are correct before completing your purchase. If you need to change an order, please contact us immediately at chadzhoueliraya@gmail.com, and we will do our best to assist you.

Yes! Eliraya ships to many countries worldwide. International shipping rates and delivery times will be calculated at checkout. Please note that customs duties and taxes may apply depending on your location.

At Eliraya, we offer a 7-day return policy. You have 7 days from the date you receive your item to request a return. To be eligible for a return, the item must be unworn, unused, and in its original condition with tags attached. Return shipping costs are the responsibility of the customer. For more details, please refer to our Return Policy.

To initiate a return, please contact us at chadzhoueliraya@gmail.com with your order number and reason for return. Once your return is approved, we will provide you with shipping instructions. Items must be sent back to the following address:

Return Address:
10, Lane 20, Shangchong East, Nanzhou Street, Haizhu District, Guangzhou, Guangdong Province, China

Once we receive your returned item, it may take 3-5 business days to process your return. We will notify you once your refund has been issued. Please note that return shipping costs are not refunded.